Order updates on WhatsApp
Confirmed, shipped with tracking, cancelled and refunded. Sent automatically the moment it happens in Shopify, and never counted against your plan.
For Shopify stores
Order updates, COD confirmation and cart recovery on WhatsApp
Pingbird messages your customers from your own WhatsApp Business number, automatically. Fewer refused COD parcels, more recovered carts, and customers who always know where their order is.
14-day free trial · No markup on WhatsApp fees · Cancel anytime
Everything your customers need to hear from you
COD confirmation
Cash-on-delivery orders get Confirm / Cancel buttons. Orders are tagged in Shopify, with reminders for shoppers who don't answer, so you stop shipping orders that will be refused.
Abandoned-cart recovery
Up to three reminders with a unique single-use discount code, quiet hours respected, and the revenue you recover tracked for you.
Email fallback
No WhatsApp? Shoppers get an email instead, sent from your own address through your SMTP server, designed with a drag-and-drop builder.
24 languages
Ready-made templates are created in your WhatsApp account in the languages your shoppers speak, plus a builder for your own.
Your number, your data
Connect your existing WhatsApp Business number with Meta's official sign-up. Meta bills message fees to you directly, with no markup from us.
Live in three steps
- 1
Install Pingbird
Add the app to your Shopify store and start the 14-day free trial.
- 2
Connect WhatsApp
Log in with Facebook and pick your WhatsApp Business number. Templates are created for you.
- 3
Switch on automations
Choose which messages to send. Pingbird takes care of the rest, 24/7.
Simple pricing
Every plan starts with a 14-day free trial. WhatsApp message fees are billed by Meta directly, with no markup.
Starter
$9.99/month
- Unlimited order updates
- 1,000 COD & cart-recovery messages / month
- COD confirm / cancel + reminders
- Cart recovery: 1 reminder
- Email fallback
- 10 custom templates
Extra messages: $0.005 each, up to the cap you set.
Growth
$29.99/month
- Unlimited order updates
- 5,000 COD & cart-recovery messages / month
- COD confirm / cancel + reminders
- Cart recovery: 3 reminders + unique discount codes
- Email fallback
- Unlimited custom templates
- Revenue & COD analytics
Extra messages: $0.005 each, up to the cap you set.
Pro
$79.99/month
- Unlimited order updates
- 25,000 COD & cart-recovery messages / month
- COD confirm / cancel + reminders
- Cart recovery: 3 reminders + unique discount codes
- Email fallback
- Unlimited custom templates
- Revenue & COD analytics
- CSV export
Extra messages: $0.005 each, up to the cap you set.